Frequently asked questions
Do you offer Warranty on Wraps?
Yes! We offer two types of warranties. We have a factory warranty which is offered from the vinyl manufacturer up to one year. This covers any discoloration/unusual wear and tear on the vinyl.
We also offer an extended warranty on top for one year. This covers any dings, scratches or accidents that you or someone else does to the car. This warranty can be obtained upon dropping off the vehicle for service. This warranty does cost extra. Customer is reliable for material cost but not labor. Example, Fender rewrap would estimate between $60-$100 instead of the normal cost of $250+. if you have any questions, feel free to contact us at PlatinumVinylWrap@gmail.com
How long does shipping take?
We use Priority Mail through USPS. Shipping can take anywhere from 5-7 business days after your order has been received and processed. Allow up to 1 week for processing. We will confirm once your order has been received and send a tracking number once your order has been shipped to you.
How long does a Vehicle Wrap last?
We only use the best of the best vinyl. Offering you choices from 3M, Avery and KPMF with over 1000 different color choices. These brands will last on your car anywhere from 3-6 years if garaged and well maintained. Vinyl is like paint, if you do not care for it, it will eventually fade. Sun fade is a possibility if the vehicle is stored outside all the time, but should not occur sooner than 2-3 years.
What is your refund/exchange policy?
All Sales are FINAL. We do offer payment plans and will work with anyone who has any financial changes or burdens. We will not refund your deposit but we are open to you giving/selling the spot to a friend or family member. For more information on this subject, feel free to contact us at Sales@Platinumvinylwrap.com
Unfortunately, for the intergrity of our company, services, and time constraints all items are NON-REFUNDABLE. Items may be exchanged upon review but is totally up to the discretion of the merchant. (Exchanges are not guaranteed). Please carefully review your order before submitting it.
For any additional question don't hesitate to contact us at Sales@Platinumvinylwrap.com